Holiday Programmes

Important Items to Bring:

• Sturdy footwear – Children may go over to Tauranga Boys College during the day.
• Lunch, morning tea and drink bottle.
• Warm layers if weather is chilly. Sun hat & Sun screen if sunny.

Communication:

Parents/Caregivers must notify STEAM-ED of any absences for any reason, as soon as possible to avoid unnecessary concern & time tracking your child’s whereabouts. Should you have any queries, concerns or feedback please feel free to speak with the STEAM-ED Supervisor. Any complaints should be directed to the STEAM-ED Manager in writing who will endeavour to rectify the situation. Parents may request our Complaints Procedure by emailing to info@steamed.nz.

Parents/Caregivers are responsible for ensuring STEAM-ED has up to date contact and medical information through regularly reviewing the information supplied through Enrolmy.

Unauthorised Pick-Ups:

Parents/Caregivers must inform the STEAM-ED staff if their child is to be collected by a person not listed on Enrolmy as authorised to do so. Staff will not release the child to a person who is not authorised until the parent/caregiver has been contacted. We may ask to see a driver’s license or other form of ID to verify the identity of the person collecting the child.

Medication

If any medication needs to be administered to your child whilst they are at STEAM-ED, please see the Supervisor for the appropriate documentation.

Media:

Unless you choose ‘No’ to photographs on Enrolmy, photos of children may be taken during the session and used as advertising on fliers, Facebook and newspapers or any other media that is deemed suitable.

Cancellations/Refunds:

To cancel a programme, please contact STEAM-ED. Cancellation of a booking more than seven days in advance will be entitled to a refund. Withdrawal less than 7 days prior will not receive a refund unless there are extenuating circumstances (injury, bereavement etc) as agreed by the discretion of the STEAM-ED Manager. If for any reason STEAM-ED cancels the programme before it starts, all students registered and paid for will be given a full refund.